Refund & Returns Policy

Refunds and Returns Policy of Digital Eye Protectors, LLC

Effective Date: January 24, 2024

Welcome to DigitalEyeProtectors.com. At Digital Eye Protectors, LLC, we are committed to customer satisfaction. Our Refunds and Returns Policy aims to ensure a fair and transparent process for returning our products and requesting refunds.

Eligibility for Returns:

  • Products must be returned within 30 days of the original purchase date.
  • Items must be in their original condition: unworn, unaltered, and free of damage.
  • Products must be returned with all original packaging and accessories.

Process for Initiating a Return:

  • To initiate a return, please contact us at natalie.techtalent@gmail.com with your order number, details of the product, and the reason for the return.
  • We will respond with instructions on how to proceed with the return.

Shipping Costs:

  • Customers are responsible for the shipping costs associated with returning the product.
  • If the return is due to a defective product or an error on our part, we will cover the return shipping costs.

Refund Process:

  • Once we receive your returned item, we will inspect it and notify you on the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges:

  • If you need to exchange a product for the same item, send us an email at natalie.techtalent@gmail.com.
  • Please note that exchanges are subject to product availability.

Defective or Damaged Products:

  • If you receive a defective or damaged product, please contact us immediately at natalie.techtalent@gmail.com.
  • We will arrange for a replacement and cover any shipping costs.

Non-Returnable Items:

  • Please note that certain types of items cannot be returned, such as custom-made or personalized items. We will clearly specify these non-returnable items on our website.

Contact Information: For any questions or concerns regarding our Refunds and Returns Policy, please contact us at:

Please Note: This Refunds and Returns Policy is part of our Terms of Service and is subject to change without notice. Our policy does not affect your statutory rights.